As members of the Malaysian Association of Professional Secretaries and Administrators (MAPSA), we adhere to a Code of Professional Ethics that serves as the cornerstone of our conduct and interactions. This Code reflects our commitment to maintaining the utmost integrity, professionalism, and ethical behavior in our roles as secretaries and administrators.

 

1. Loyalty and Honesty - We pledge to act both loyally and honestly in carrying out the lawful Rules and Regulations of the Association. We comply with all applicable laws, regulations, and professional standards that govern our field. We strive to contribute to the betterment of our society and uphold the principles of good governance.
    

2. Upholding the Reputation of MAPSA - We shall not undermine the image or reputation of MAPSA through our actions or statements. We recognize that our actions reflect not only on ourselves but also on the reputation of MAPSA. We strive to be exemplary ambassadors of our association and uphold its values and mission.
    

3. Personal Integrity and Conduct - We uphold the highest standards of honesty and integrity in all our professional activities. We act with transparency, truthfulness, and accountability, fostering trust among colleagues, employers, and stakeholders.
    

4. Responsibility and Accountability - We accept full responsibility for our own work and that of our subordinates. We shall ensure that our tasks are carried out diligently, accurately, and in alignment with the responsibilities entrusted to us.
    

5. Respect and Dignity - We treat all individuals with respect, fairness, and dignity, regardless of their background, position, or identity. We foster a harmonious and inclusive environment where diversity is celebrated.
    

6. Confidentiality and Ethical Use of Information - We fully respect the confidentiality of information that comes to us in the course of our duties. We shall not use confidential information for personal gain or in a manner that may be detrimental to the organization we serve. Upholding confidentiality is crucial to maintaining trust and professionalism.
    

7. Qualified Public Statements - We shall not make any public statements in our capacity as professional secretaries or administrators without ensuring that our qualifications to make such statements are known to all concerned. We shall clarify the capacity in which we are speaking to maintain accuracy and credibility.
    

8. Conflict of Interest - We avoid situations that could create conflicts of interest between our personal or financial pursuits and our professional responsibilities. We make unbiased decisions that prioritize the best interests of our organization and its stakeholders.
    

9. Respectful Conduct - We shall refrain from belittling or injuring the professional standing of any member of the profession. We shall avoid unnecessarily condemning the character of professional acts. Respectful conduct fosters a supportive and collaborative professional environment. 
    

10. Continuous Learning and Knowledge Sharing - We embrace a mindset of continuous learning and improvement. We actively seek feedback, engage in self-assessment, and adapt our practices to ensure we provide the best possible support to our organizations. We are committed to constantly familiarizing and updating ourselves with new secretarial and administrative management knowledge, skills, and practices. Furthermore, we shall actively seek to promote the increase of competence in and understanding of the secretarial and administrative profession by encouraging the interchange of information. 

 

By adhering to this Code of Professional Ethics, we contribute to the enhancement of our profession's reputation and collectively work toward the advancement of secretarial and administrative excellence.